Frequently Asked Questions
Everything you need to know about your MagnetRX experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the United States. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 60-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange within 60 days of delivery.
Are your jewelry pieces waterproof?
Most of our stainless steel and titanium products are water-resistant; however, to maintain the finish and longevity of your jewelry, we recommend removing it before swimming or showering.
How do I know what size to order?
Each product page features a detailed sizing guide. We recommend measuring your wrist or finger with a flexible tape measure and comparing it to our size chart for the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer a warranty on your products?
Yes, all MagnetRX products come with a one-year manufacturer warranty that covers any defects in materials or craftsmanship.