Returns & Exchanges
At MagnetRX, we want you to feel confident in your style and wellness, which is why we offer a 60-day hassle-free return policy on all our magnetic jewelry. If you are not completely satisfied with your purchase, you can return or exchange your items in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your jewelry in its original MagnetRX velvet pouch or gift box to ensure it remains protected during transit.
Attach the Shipping Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your new exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing